Key Responsibilities:
• Oracle Cloud Implementation: Lead the implementation of Oracle Cloud Service Logistics solutions, including system design, configuration, testing, deployment, and optimization
• Process Optimization: Design and optimize service logistics processes to improve efficiency, accuracy, and customer experience
• Project Management: Oversee project timelines and deliverables, manage resources, and ensure projects are completed on time, within budget, and to specification
• Stakeholder Collaboration: Work closely with finance, IT, sales, and cloud supply chain teams to ensure the service logistics solution aligns with business needs and integrates smoothly with other systems
• System Understanding: Have a working knowledge of Customer Service Management processes like understanding Depot Repair, Service Request and Work Order Parts Requirements, Field Service Parts and Technician requirements, Debrief Process and Managing Charges and Estimates.
More Information
- Address Pan India
- Total Years Experience 8+ Years
- Academic Degree Bachelor's degree