Urgent Hiring For Service & Spare Coordinator

 Job Description:*

We are currently seeking a dedicated and skilled Spares and Service Coordinator to join our team. This role requires a professional with a strong background in coordinating service activities and managing spare parts inventory, capable of communicating effectively in Kannada, Telugu, English, and Hindi. The ideal candidate should be a proactive problem-solver with a keen eye for detail and the ability to work under pressure.

Key Responsibilities:

Coordination of Service Activities:

– Schedule and coordinate service appointments with clients.

– Liaise with technicians to ensure timely and effective service delivery.

– Monitor service quality and provide feedback for continuous improvement.

Spare Parts Management:

– Manage inventory of spare parts and place orders as necessary.

– Keep track of stock levels to prevent shortages and overstocking.

– Coordinate with suppliers for timely procurement and cost-effective purchasing.

Customer Relationship Management:

– Communicate with customers in their preferred language (Kannada, Telugu, English, or Hindi) to understand their service needs.

– Address customer inquiries and resolve issues promptly.

– Maintain a positive relationship with clients to ensure customer satisfaction.

Documentation and Reporting:

– Maintain accurate records of service appointments, inventory, and customer interactions.

– Prepare and present regular reports on service operations and inventory status.

Team Collaboration:

– Work collaboratively with other departments to optimize service delivery.

– Participate in training and development sessions to improve skills and knowledge.

Qualifications and Skills:

– 3-4 years of experience in a service coordination role.

– Proficiency in Kannada, Telugu, English, and Hindi.

– Diploma or technical graduate degree preferred.

– Strong organizational and multitasking abilities.

– Excellent communication and interpersonal skills.

– Proficiency in computer applications related to inventory management and customer service.

Qualification in Diploma.

Contact :-

9399556727

vikas@optimaplacement.com