We Are Hiring For Customer Service Associate

#We Are Hiring !!
#Position#Customer Service Associate
#Exp: Min 3+ Years
#Location: Jamnagar

Contact Shweta- 8588937003
shweta@optimaplacement.com

Responsibilities:
* Ensure all employee services like #HK, Pantry, Food Court, Shifting,
Pest control, tea vending, furniture, painting, civil, carpentry,
electrical, mechanical, and #OLA in respective buildings/phases by
continuously liaising with the respective disciplinary head.

* Meeting employees based on the need for improvement feedback
received through the survey and ensure corrections and communicate
feedback to employees to close the loop.

* Ensure daily rounds are taken in respective buildings/phases to
monitor the upkeep of buildings/phases.

* Ensure all firefighting equipment is healthy and extinguishers are
tested and refilled in time in respective buildings/phases.

* Ensure smooth functioning and service of the Business center in
respective buildings/phases.

* Ensure all pantries/conference rooms/meeting rooms/business
centers should be in excellent condition in respective buildings/phases.

* Support employee engagement activities & and events

* Ensure all unsafe conditions are corrected.

* Liaise with module coordinators/fire wardens.

* Maintain PR with important #stakeholders to improve service
standards.

* Ensure timely ground support during emergency situation # on
site or off the site.

* Ensure smooth conduct of all the #VIP visits.

* Liaise for support for completion of shifting like material,
loaders, #vehicles, etc.

* Ensure the updation of the seating plan in the system.

* Organizing, compiling, and updating company records and
documentation.

* Keep a record of Admin assets and Inventory Management.

#SAP experience.

* Managing office supplies stock and placing orders.

* Preparing regular #Admin financial and administrative reports.

* Distribute and store correspondence (e.g. letters, #emails, and
packages).

* Prepare reports and presentations with statistical data, as assigned.

* Schedule in-house and external events.

Required Skills:
* Experience with office management software like #MS Office (#MS Excel
and #MS Word, specifically).

* Effective execution.

* Team Player.

* Customer Orientation.

* Result Orientation.

* Risk Management.

* Situational Awareness.

* Inventory Management.

* Process Orientation.

Education:
* Graduate with strong communication and inter -personal skills and
must have sufficient knowledge of computer operations.

* Hotel management/ BBM background preferred.

* Postgraduate in management will be desirable.

#WeAreHiring #CustomerServiceAssociate #Jamnagar #HK #OLA #Stakeholders #VIP #Vehicles #SAP #Admin #Emails #MSOffice #MSExcel
#MSWord

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