#UrgentOpening!!
#Position: #Associate – Customer Delight
#Exp: 0 – 5 Years
#Location: #Gurugram
Contact Shweta- 8588937003
shweta@optimaplacement.com
To apply for this job
Register yourself-https://lnkd.in/d9xdq2e
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Responsibilities:
Listening to our #B2B Customer’s concerns and handling product related
complaints or queries on TAT basis.
Contribute ideas to resolve customer problems to improve productivity.
Maintain and update customer documentation as needed.
Handle customer complaints, provide appropriate solutions and
alternatives within the time limits; follow up to ensure resolution.
Actively listen to the concerns with a Solution Oriented approach.
Manage transactions over #CRM.
Technical Skills:
0 – 5 years of experience required in any Customer Support Process or
Role i.e. preferably from a #Technical Process or #IT company.
Smart Freshers good with Communication skills can apply.
Active Listener.
Must be proficient in any of the above-mentioned languages along with
English.
TAT-oriented approach.
Good working knowledge with #Microsoft #Excel or #Microsoft Suite.
Excellent communication and interpersonal skills.
LANGUAGE REQUIRED:
-English + Hindi/Tamil/Kannada/Spanish
QUALIFICATION:
-Minimum 12th pass
#UrgentOpening!! #AssociateCustomerDelight #Gurugram #B2B #CRM
#TechnicalProcess #ITCompany #Microsoft #Excel #MicrosoftSuite
More Information
- Salary Offer 3.3 LPA
- Address Gurugram
- Total Years Experience 0-5 Years
- Academic Degree Bachelor's degree
- Working Hours 9 Hour
